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→TrutzBox® Certificates, Connectivity and Network
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== Comidio Customer Area (-> for users)==
=== Registration and order process ===
In order to participate in the Support Forum, place an order or manage his account (= his user account), an interested party must register on the Comidio website.
He assigns a password and enters his contact data.
After registration he logs in with his e-mail address and password only and can then manage his user account (his account).
==== Register ====
[[File:20150709 Shop 1010 Registrieren und bestellen V01.png|700px|center]]
To register, click in the upper menu bar on "Login / Register".
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[[File:20150709 Shop 1020 Registrieren und bestellen V01.png|700px|center]]
If you have not yet set up an account, i.e. you do not yet have a password to log in, you will first and foremost follow the right path "Neues Kundenkonto anlegen".
Enter your existing e-mail address and a (freely selectable) password. Then confirm your acceptance of the data protection declaration and click on "Neues Kundenkonto anlegen".
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[[#Registrieren| -> Registrieren]]<br /><br />
[[File:20150709 Shop 1030 Registrieren und bestellen V01.png|700px|center]]
If the billing and delivery addresses are identical, enter only the billing address.
If these are different, please enter both addresses.<br />
[[File:20150709 Shop 1040 Registrieren und bestellen V01.png|700px|center]]
Please select gender and enter your first and last name and, if applicable, your company name.
Then scroll down.
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[[#Registrieren| -> Registrieren]]
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[[File:20150709 Shop 1050 Registrieren und bestellen V01.png|700px|center]]
Please enter your address and telephone number and click on "Adresse speichern".
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[[File:20150709 Shop 1060 Registrieren und bestellen V01.png|700px|center]]
You will now receive the confirmation "Adresse erfolgreich geändert" and can, if necessary, enter a delivery address.
As soon as "Logout" is displayed in the upper menu bar, you know that you are logged in and can log out by clicking this button.
You can also remain logged in to initialize an order, for example.
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[[#Registrieren| -> Registrieren]]
==== Order ====
To do this, click in the main menu on "Shop".<br />
[[File:20150709 Shop 1070 Registrieren und bestellen V01.png|700px|center]]
On the page "Shop Info" you will get an overview of the TrutzBox<sup>®</sup> offer.
Scroll down to see all information.
[[File:20150709 Shop 1080 Registrieren und bestellen V01.png|700px|center]]
<br /> Then go to the actual shop by clicking on "Zum Shop".
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[[#Bestellen| -> Bestellen]]<br />
[[File:20150709 Shop 1090 Registrieren und bestellen V01.png|700px|center]]
Click on "Ausführung wählen", to see the color options.
[[File:20150709 Shop 1100 Registrieren und bestellen V01.png|700px|center]]
<br /> Click the pulldown arrow first and then click on your color selection.
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[[#Bestellen| -> Bestellen]]<br />
[[File:20150709 Shop 1110 Registrieren und bestellen V01.png|700px|center]]
Click on the up arrow to increase the desired number or on the down arrow to reduce it.<br />
[[File:20150709 Shop 1120 Registrieren und bestellen V01.png|700px|center]]
If the number is correct, click on “in den Warenkorb” so that your selection is saved according to colour and number in the shopping cart.
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[[#Bestellen| -> Bestellen]]<br />
[[File:20150709 Shop 1130 Registrieren und bestellen V01.png|700px|center]]
<br /> You receive the success message: "... wurde erfolgreich Ihrem Warenkorb hinzugefügt."
If further, e.g. different coloured TrutzBoxes are to be purchased, the purchase can be continued by clicking on "Weiter einkaufen".
If the selection is currently complete, please click on "Weiter zur Kasse".
[[File:20150709 Shop 1140 Registrieren und bestellen V01.png|700px|center]]
Please read if the information is correct and scroll down.
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[[#Bestellen| -> Bestellen]]<br />
[[File:20150709 Shop 1150 Registrieren und bestellen V01.png|700px|center]]
Please read if the information is correct and scroll down.
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[[File:20150709 Shop 1160 Registrieren und bestellen V01.png|700px|center]]
By ticking the box you accept the general terms and conditions, the service descriptions, the prices and the data protection information.
If the entered data is ok, click on "Zahlungspflichtig bestellen".
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[[#Bestellen| -> Bestellen]]<br />
[[File:20150709 Shop 1170 Registrieren und bestellen V01.png|700px|center]]
Now you will receive an order confirmation, which lists all relevant information again.<br />
[[File:20150709 Shop 1180 Registrieren und bestellen V01.png|700px|center]]
If you scroll down, you can create a PDF of your order by clicking on "Drucken".<br />
[[File:20150709 Shop 1190 Registrieren und bestellen V01.png|700px|center]]
You can save the PDF and print it out if required.
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[[#Bestellen| -> Bestellen]]<br />
[[File:20150709 Shop 1200 Registrieren und bestellen V01.png|700px|center]]
You will now receive the order confirmation by e-mail. Now the ordering process is completed. If you do not need to stay in your account area, you can log out by clicking on "Logout".
If - after registration - you would like to return to your Accout area, simply enter your e-mail address and password.<br />
[[File:20150709 Shop 1210 Registrieren und bestellen V01.png|700px|center]]
<br />
==== Log in if password forgotten ====
If an existing customer wishes to view or modify his customer data or place an order, he logs on to the customer management system using the "Anmelden/Registrieren" button.
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[[File:713 input Passwort vergessen 010.png|700px|center]]<br/>
Click on "Anmelden/Registrieren".
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[[File:713 input Passwort vergessen 020.png|700px|center]]<br />
Here there are 2 possibilities:
#The user has ''not yet created a customer account''', then he will register on the right (in column "Registrieren") by entering his e-mail address and a password to be set, and has thereby created his account. This only applies to new customers and not to existing customers.
#The user has already ‘’’created his ustomer account’’’. He logs in on the left (in the "Anmelden" column) by entering his user name or e-mail address and registered password.
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If the user is already registered, i.e. has a customer account, ''but has forgotten the password given when registering''', he does not make any entries and simply clicks on "Forgot password?".
Translated with www.DeepL.com/Translator.
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[[File:713 input Passwort vergessen 030.png|700px|center]]<br />
First enter the e-mail address to which the confirmation link should be sent (1).<br/>
Then click on "Passwort zurücksetzen".
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[[File:713 input Passwort vergessen 040.png|700px|center]]<br />
The user management sends a message that a confirmation link has been sent (1).
The user calls the inbox of his e-mail system (2).
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[[File:713 input Passwort vergessen 050.png|700px|center]]<br />
There is a new message from "Comidio Support" in the inbox of the e-mail system with the subject "Passwort zurücksetzen für comidio".
Open the e-mail by double-clicking on the subject.
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[[File:713 input Passwort vergessen 060.png|700px|center]]<br />
Click on "Klicke hier, um dein Passwort zurückzusetzen".
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[[File:713 input Passwort vergessen 070.png|700px|center]]<br />
The user administration offers a new window in the browser for entering the new password (1).
Click on "Speichern".
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[[File:713 input Passwort vergessen 080.png|700px|center]]<br />
The user management confirms the successful entry of the new password (1).
To open the user administration: Click on "Anmelden/Registrieren" (2).
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[[File:713 input Passwort vergessen 090.png|700px|center]]<br />
Enter the e-mail address (1) and the new password (2) and click on "Anmelden" (3).
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[[File:713 input Passwort vergessen 100.png|700px|center]]<br />
The user can see that he is logged in by the "Abmelden" button (1) shown in the upper menu bar. To unsubscribe, click on "Abmelden".
By clicking on the button "Shop" an order can be placed.<br/>
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